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vlady_1 прохожий
в ответ Dodik2002 17.10.18 08:38
спасибо, кто участвовал в помощи. Сегодня получила ответ. Полная сумма чемодана была 184.4
Thank you for your e-mail message of 21 October along with the photograph of damaged baggage and a copy of the supporting purchase receipt.
Having reviewed your claim, we are pleased to offer you CHF 184.45 as claimed. Please complete the attached Claim Settlement Form and return a scanned copy with your signature and bank account details by e-mail to customer.affairs@emirates.com, for payment equivalent in local currency.
I trust your future travel with Emirates is both enjoyable and up to your expectations.
Yours sincerely,
Hlahlawin A Rosy
Customer Affairs