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MSN Hotmail no longer supports Distributed Authoring and Versioning (DAV) for free user accounts. Outlook Express uses the DAV interface to connect to Hotmail. Only paid Hotmail accounts will work correctly with Outlook Express. If you configured Outlook Express or Outlook to access your Hotmail account before DAV support was ended, you may still be able to use Outlook Express to open a free Hotmail account. However, eventually Hotmail will no longer support DAV for all free Hotmail accounts.